1. Eligibility for Returns
We accept returns only in cases where the product is damaged, defective, or incorrect upon delivery. To be eligible for a return, the following conditions must be met:
- The issue must be reported within 48 hours of receiving the product.
- The product must be unused, in its original packaging, and include all accessories.
- Clear photos or videos must be provided as proof of the damage or defect.
2. Return Process
- Contact our support team within 48 hours of delivery to request a return.
- Provide details of the issue along with photographic or video evidence.
- Once your request is reviewed and approved, we will arrange for the return pickup.
3. Refund Policy
- Refunds are only applicable for approved returns due to damage, defects, or incorrect items.
- Once the returned product is received and inspected, the refund process will be initiated.
- Refunds will be issued in the form of cash upon pickup or as per the agreed method at the time of return approval.
For any further assistance regarding returns and refunds, please reach out to our customer support team at [email protected].